Ukuqwashisa Nokuphepha Kwasebusika: Umhlahlandlela Ophelele Wamakhasimende Nabanakekeli
- Human Resource

- Dec 23, 2025
- 4 min read
Ubusika e-Idaho buletha ubuhle—kodwa futhi buletha izinselele. Iqhwa, iqhwa, amazinga okushisa abandayo, izithiyo zokuhamba, kanye nezinkinga zempilo zesizini konke kungathinta impilo yansuku zonke yabantu abakhubazekile kanye nabanakekeli ababasekelayo. Kungakhathaliseki ukuthi bahlala ngokuzimela, bathembele osizweni lwansuku zonke, noma banakekela abanye, ukulungela ubusika kubalulekile ekugcineni impilo, ukuphepha, kanye nokuzinza.
Lo Mhlahlandlela Wokuqwashisa Ngobusika wenzelwe ukusekela amaklayenti nabanakekeli , unikeza amathiphu awusizo, izikhumbuzo zokuphepha, kanye namasu okuhlela ukusiza wonke umuntu aphephe, afudumele, futhi alungele phakathi nezinyanga ezibandayo kakhulu.
Ukuqonda Izingozi Zasebusika Zabantu Abasengozini
Abantu abakhubazekile bangase babhekane nezinselele ezengeziwe ebusika, okuhlanganisa:
Izingozi zokuwa ezikhulayo
Ukuhamba okulinganiselwe eqhweni noma eqhweni
Izithiyo zokuxhumana noma zezinzwa
Ubunzima bokulawula izinga lokushisa lomzimba
Ukuphazamiseka kwezokuthutha noma izinhlelo zokunakekela abanakekeli
Ukubambezeleka kokuthola imithi, ama-aphoyintimenti, noma izinto ezidingekayo
Abanakekeli nabo babhekene nezingozi:
Ukushayela ezimweni eziyingozi
Ukukhathala ngenxa yokucindezeleka kwesizini
Ukuphatha amashejuli noma izimo eziphuthumayo ezingalindelekile
Ukusekela amakhasimende ngesikhathi sokucima kukagesi noma isimo sezulu esibi
Ukuphepha ebusika kuqala ngokuqwashisa —futhi kuqhubeka nokuhlela , ukulungiselela, kanye nokuxhumana okuqhubekayo .
1. Ukuphepha Ekhaya Nokulungela Isimo Sezulu Esibandayo
Ukugcina ikhaya liphephile kubalulekile ebusika, ikakhulukazi kumakhasimende achitha isikhathi esiningi ngaphakathi. Abanakekeli kufanele basize ekuqinisekiseni ukuthi ikhaya lilungele isimo sezulu esibi kakhulu.
Ukuphepha Kokushisa
Gcina amazinga okushisa angaphakathi endlini engaphezu kuka -68°F ukuze kuphephe.
Qinisekisa ukuthi ama-heater avunyelwe, ayasebenza, futhi abekwe endaweni eqinile.
Ungalokothi usebenzise izitofu noma ama-oven ukuze ufudumale.
Gwema ukulayisha ngokweqile izindawo zokufaka umoya ngama-heater.
Faka izinto zokubona i-carbon monoxide—ubusika buyandisa ingozi.
Hlola ukuthi awekho amapayipi aqandisiwe
Uhlu Lokuhlola Lwezinto Eziphuthumayo
Ikhaya ngalinye leklayenti kufanele libe nalokhu:
Ama-flashlight namabhethri engeziwe
Izingubo zokulala nezingubo ezifudumele
Ukudla okuqinile eshalofini namanzi asemabhodleleni
Ibhange lamandla noma ishaja eyisipele
Ikhithi yosizo lokuqala
Uhlu lwabantu oxhumana nabo ezimweni eziphuthumayo
Imithi eyengeziwe (okungenani izinsuku eziyi-7)
Isivuli sethini ngesandla (uma sidingeka)
Abanakekeli kufanele bahlole lezi zinto njalo ngenyanga ebusika.
2. Ukuvimbela Ukuwa Eqhweni Naseqhweni
Ukulimala kokushelela nokuwa kungenye yezingozi ezivame kakhulu zasebusika kumakhasimende nakubanakekeli ngokufanayo.
Kwamakhasimende
Gqoka izicathulo noma amabhuzu anezinyawo ezingasheleli.
Sebenzisa izinto zokusiza ukuhamba (izinduku, izinto zokuhamba, izinto zokubamba) uma kudingeka.
Thatha izinyathelo ezincane, ezihamba kancane—“hamba njengephengwini.”
Gwema ukuthwala izinto ezisindayo ngenkathi uhamba ngaphandle.
Kwabanakekeli
Hlola kusengaphambili imizila yangaphandle ngaphambi kokuphelezela amakhasimende.
Sebenzisa iqhwa elincibilikile noma isihlabathi ezindleleni zokuhamba ngezinyawo.
Khuthaza amadivayisi okunyakaza ngisho nakumakhasimende “avame ukungawadingi.”
Siza amakhasimende ukuthi angene futhi aphume ezimotweni kancane kancane nangokuphephile.
Isikhumbuzo sokufinyeleleka: Uma izindlela zokuhamba noma iminyango ivinjiwe yiqhwa, bika ngokushesha noma uhlele ukususwa kweqhwa. Izindlela ezifinyeleleka kumele zihlale zicacile ngaso sonke isikhathi.
3. Ukuphepha Kwezokuthutha Nokuhlela Ukuhamba Kwasebusika
Ezokuthutha zingase zingalindeleki, ikakhulukazi ezindaweni zasemakhaya.
Amakhasimende Kufanele:
Hlela ama-aphoyintimenti kusenesikhathi lapho imigwaqo ivame ukuba sobala.
Gcina izinombolo zocingo ezibalulekile zitholakala kalula (ithimba lokunakekela, abahlinzeki bezokuthutha, ikliniki, ikhemisi).
Hlela ezokuthutha kusenesikhathi amahora angu-24-48 uma kungenzeka.
Vumela isikhathi esengeziwe sokuhamba ukuze ugweme ukushesha.
Abanakekeli Kufanele:
Hlola isimo sezulu kanye nezimo zomgwaqo ngaphambi kokuhamba.
Xoxani ngokubambezeleka noma ukushintsha komzila ngokushesha.
Qinisekisa ukuthi izimoto zinalokhu okulandelayo:
Amathayi eqhwa noma amaketanga
Isikrufu seqhwa
Ingubo
Amanzi kanye nokudla okulula
Ifoni eshajwe ngokugcwele
Qinisekisa ukuthi wonke amafasitela nengaphezulu lemoto akunaqhwa, iqhwa noma amanzi.
Qinisekisa ukuthi uketshezi lwemoto lugcwele
Qinisekisa ukuthi imoto ifudunyezwe kahle
Ungalokothi uthuthe amakhasimende uma imigwaqo ingaphephile. Ukuhlela kabusha kuhlale kungcono kunokuzifaka engozini yokuhamba.
4. Ukulungiselela Imithi Nemishini Yezokwelapha
Isimo sezulu esibandayo singaphazamisa ukufinyelela kwemithi kanye namadivayisi ezokwelapha.
Amakhasimende kanye nabanakekeli kufanele baqinisekise ukuthi:
Imithi ayivezwa emazingeni okushisa abandayo.
Ukugcwalisa kabusha ku-odwa kusenesikhathi ukuze kugwenywe ukubambezeleka kwesimo sezulu.
Amadivayisi asebenza ngebhethri (i-oxygen, izihlalo zabakhubazekile, amadivayisi okuzwa) anamabhethri asekelayo.
Imishini encike kugesi inohlelo oluphuthumayo lwasebusika.
Uma iklayenti lithembele kugesi ukuze lithole amadivayisi ezokwelapha, yazisa izinkampani zasendaweni—ngokuvamile zinikeza impendulo ebalulekile ngesikhathi sokungasebenzi kwamakhasimende asengozini yezokwelapha.
5. Impilo Nokuphila Kahle Phakathi Nezinyanga Zasebusika
Isimo sezulu esibandayo sithinta impilo yomzimba neyengqondo.
Ukuvikela Impilo Yomzimba
Gqoka ngezigaba, okuhlanganisa nezigqoko namagilavu.
Gwema ukuhlala ngaphandle isikhathi eside kunokudingekile.
Hlala unamanzi emzimbeni—ukuphelelwa amanzi emzimbeni ebusika kuyinto evamile.
Yidla ukudla okunomsoco njalo ukuze ugcine ukushisa komzimba namandla.
Ukuqwashisa Ngempilo Yengqondo
Ubusika bungandisa izimpawu zalokhu okulandelayo:
Ukucindezeleka
Ukuzihlukanisa
Ukukhathazeka
Isifo Sokuthinteka Kwezinkathi (i-SAD)
Amasu okusekela impilo enhle ngokomzwelo:
Gcina imikhuba ejwayelekile
Yenza imisebenzi yasendlini noma izinto zokuzilibazisa
Gcina ukuxhumana nabantu nge-inthanethi noma mathupha
Sebenzisa ukukhanya kwemvelo uma kungenzeka
Cela usizo uma uzizwa ukhungathekile
Abanakekeli kufanele baqaphe izinguquko zemizwa noma amandla futhi bakhuthaze ukukhulumisana okuvulekile.
6. Ukuhlela Okuphuthumayo Kwamakhasimende Nabanakekeli
Isiphepho sasebusika, iqhwa noma ukucima kukagesi kungenzeka nganoma yisiphi isikhathi. Uhlelo oluphuthumayo luqinisekisa ukuthi wonke umuntu uyazi ukuthi enzeni.
Uhlelo oluphelele lwezimo eziphuthumayo zasebusika luhlanganisa:
Obani okufanele ubashayele ezinhlotsheni ezahlukene zezimo eziphuthumayo
Umnakekeli osekelayo uma usizo oluyinhloko lungakwazi ukuhamba
Izindawo zokukhosela eziphephile
Uhlelo lokuhamba
Uhlu lokuhlola lwemithi kanye nemishini
Imiyalelo yezidingo ezibalulekile zezokwelapha
Isu lokuxhumana uma isevisi yeselula iphazamiseka
Abanakekeli kufanele babuyekeze uhlelo namakhasimende njalo.
7. Ukuxhumana: Isihluthulelo Sokuphepha Kwasebusika
Ukuxhumana kungenye yamathuluzi anamandla kakhulu okuvimbela izimo eziphuthumayo zasebusika.
Amaklayenti kufanele:
Yazisa abanakekeli nganoma yiziphi izinkinga ngokushesha
Bika izimpawu ezifana nesiyezi, ukubanda, noma ubunzima bokuphefumula
Yazisa abasebenzi uma bephelelwa ukudla, imithi, noma izimpahla
Yazisa iqembu labo ukuthi bazoba nini bengekho ekhaya
Abanakekeli kufanele:
Ngena njalo uma kuneziphepho noma amazinga okushisa aphezulu kakhulu
Qinisekisa amashejuli ngosuku olungaphambi nosuku lwama-aphoyintimenti
Xhumana nethimba ukuze uthole usizo lokusekelayo
Bhala phansi noma yiziphi izinguquko ezihlobene nesimo sezulu noma ukukhathazeka ngokuphepha
Ukuxhumana okuqinile kuvimbela izinkinga ezincane ukuthi zingabi yizimo eziphuthumayo.
Isiphetho: Ukuhlala Uphephile, Uxhumekile, Futhi Ukulungele Kulobu Busika
Ubusika e-Idaho bungaba yinto engalindelekile, kodwa ukulungiselela kuhamba phambili ekugcineni amakhasimende nabanakekeli bephephile. Kwa-New Hope Services, sizibophezele ekusekeleni abantu kuzo zonke izinkathi ngozwela, imikhuba egxile ekuphepheni, kanye nokunakekelwa okugxile kumuntu.
Ngokuhlela kusenesikhathi, ukuhlala siqaphela izimo zezulu, nokusebenza njengeqembu, singaqinisekisa ukuthi wonke umuntu uhlala ephephile, efudumele, futhi ephilile phakathi nezinyanga zasebusika.
Uma udinga usizo ngokuhlela ubusika, izinkinga zokuphepha, noma izinsiza zokusekela, i-New Hope Services ilapha ukuze ikusize ngazo zonke izinyathelo.


